Looking to Boost your Work Experience?


We are looking for people who are:

  • Passionate about helping others
  • Motivated and able to work on their own
  • Excited about securing access to affordable, high-quality healthcare for all


Our unpaid internships offer real-world experience with some of the challenges and best practices in health policy today, the ethics of research and consumer services, consumer education, advocacy with policymakers and state agencies, and developing effective communications for various audiences (consumers, policymakers, and others).

We accept full or part time interns and are happy to work with irregular schedules.

An internship at the CAP is great for those with interest in any of the following fields:

  • Education
  • Insurance
  • Social Work or Social Sciences
  • Marketing
  • Data collection
  • Communications
  • Graphic design
  • Health
  • Public policy
  • Finance/accounting
  • Information Technology

Consumer Assistance Interns will provide CNMI residents with information about and referrals to healthcare resources. You will help field calls to the CAP, as well as participate in and organize outreach in communities across the CNMI. As needs arise, you will research available healthcare resources.

Research Assistants will conduct research and report on various healthcare topics, especially related to the federal health care reform laws. You will help develop creative materials for consumer education. Research assistants will also help gather information to help policy makers to make informed health policy decisions for the CNMI.

Or create your own opportunity! Talk to us about your interests and we will find a place for you!

A few examples of intern project possibilities at the CAP:

  • Report on “Monetary and Emotional Burden of Non-Communicable Diseases in the CNMI”
  • Conduct consumer surveys on access to health care and health insurance
  • Write briefs for policy makers
  • Develop a “Consumer Guide to Health Care in the CNMI”
  • Organize outreach events
  • Help develop the infrastructure and standard operating procedures of this new program


Since the CNMI Consumer Assistance Program (CAP) opened its doors in August of 2013, it has provided education and assistance for health care consumers. The CAP serves as a new, but trusted source of information for consumers, policymakers and even private insurance carriers. We field questions about the effects of the Affordable Care Act in the CNMI and serve as an information highway between all parts of the CNMI healthcare system. We work to help consumers file complaints and appeals and ensure that consumers’ rights are upheld. We bring real-world problems experienced by consumers back to local and national policymakers. The CAP promotes independent, balanced health policy information that cuts through the noise of politics and private interests. We work to help policy-makers and consumers make the best decisions possible.

Supervisor: Consumer Advocacy Officer

Kaitlyn Neises-Mocanu

Prior to her position in the newly-established Consumer Assistance Program under the Department of Commerce, Ms. Neises-Mocanu has worked as an English teacher both at Northern Marianas College and privately since her arrival on Saipan 3 years ago. Ms. Neises-Mocanu has studied the Affordable Care Act extensively and is eager to assist health care consumers through individual case work and has been holding educational outreach activities to inform CNMI residents of their rights and responsibilities under the Affordable Care Act. She is honored to be a part of the first consumer assistance and advocacy program in the CNMI and looks forward to helping interns reach their goals. Ms. Neises-Mocanu holds a bachelor of arts degree in Cultural Anthropology from the University of Iowa.

Eligibility and Application Process

We will accept full or part time interns and are happy to work with irregular schedules.

Interested? Get a copy of the CAP Internship Application here. If you have any questions about an internship at the CNMI Consumer Assistance Program, please call us at 670.664.3005 or email us at advocacyoffice@commerce.gov.mp.

Positions Available

The Consumer Assistance Program is able to accommodate 2 to 4 interns, depending on the time commitments made by applicants.


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